For landlords and sellers
Whether you are selling, letting or moving home, poor communication can make the whole process feel harder than it needs to. The Property Folk's reviews repeatedly mention prompt replies, direct access to Josh and Hannah, and practical support when it matters.
Many clients tell us they have felt like they had to chase a previous agent for basic updates. Landlords want to know what is happening without having to ask repeatedly. Sellers need honest feedback after viewings, not silence until an offer appears. Tenants and applicants need clear next steps rather than being left guessing. In every case, communication shapes the whole experience, often more than the outcome itself.
These are genuine, publicly visible reviews. Some are from tenants, others from people who found their home through The Property Folk more broadly, and we have kept that context honest rather than reframing every quote as a landlord or vendor story. What they all demonstrate is the same communication style that landlords and sellers experience directly when they instruct us.
"Myself and my partner recently had the joy of working with both Josh and Hannah to find our new home! We had a same-day viewing after calling up about the property, and were informed of our successful application the next day. The viewing times were very flexible, and I was able to go and see the property in the evening after work - which is incredibly rare, and we have previously had to book days off for viewings with other agencies. The entire process has been incredibly smooth, and both Josh and Hannah have been immensely supportive the whole time. We have naturally had a few hiccups which have all been addressed immediately, taking away any stress we would usually have with moving. It is amazing to have agents who are just a text/phone call away, without having to wait 2-5 business days for a reply, and are able to liaise with the landlord on our behalf. I couldn't recommend them enough, especially to others like us who have had harrowing experiences with larger agencies. Thank you to you both, me and my partner both look forward to continuing to lease with you!"
"Josh and Hannah have been flexible to deal with, providing prompt answers when needed, reassurance and continued support after the move. I have recommended them to others and will continue to do so for their personal touch and excellence."
"The best part is their communication. They always reply in a timely manner! Couldn't recommend them enough!"
"Hannah and Josh are lovely people. They are very friendly and so helpful. Nothing was a problem for them to assist with what I wanted. Highly recommended"
Landlords need to know what is happening with viewings, applicants, maintenance and tenancy setup, without having to chase for it. Direct communication reduces uncertainty, and clear updates help landlords make better decisions about their property rather than reacting late.
Sellers need honest feedback after viewings, and pricing or marketing decisions depend on that feedback being communicated clearly. Direct access to the people actually responsible for the sale creates real accountability, rather than messages passing through a call centre.
Yes. The Property Folk is a founder-led agency, so clients deal directly with Josh and Hannah rather than being passed between departments.
Clear communication helps sellers and landlords understand what is happening, what feedback is being received, what decisions need to be made and what the next step should be.
Yes. The Property Folk supports sellers, landlords and movers across Tewkesbury and surrounding areas with sales, lettings, valuations and property management.
No jargon, no hand-offs, just direct answers from the people doing the work.
