The Property Folk Reviews

Landlord

"Josh is very helpful, professional and understanding of what a landlord wants. Most importantly you are dealing with the boss"

Landlord

"Josh and Hannah were great. They handled all our concerns. They set the price and got a figure higher than I expected. They also did all the checks, interviewed tenants and gave us a comprehensive inventory. They are easy to deal with and very knowledgeable for landlords looking for tenants to fill a let. Highly recommended."

Landlord

"Josh and Hannah are by far the best agency I've ever encountered. Having worked with Josh at a previous agency, once I found out he'd started his own agency with his partner, I thought it made sense to work with him again. I've not been disappointed. Both Josh and Hannah kept me updated throughout the process, finding a great tenant and achieving a better price than a previous agent. They went above and beyond what any other agent would do, helping me to arrange furniture removals whilst I was abroad and arranging works for prior to them managing the property. They're available outside of working hours to help when needed. They have been utterly fantastic. I cannot recommend them enough to any landlord looking for a high quality agent."

Seller

"Josh and Hannah were excellent in helping us sell our property. Nothing was a problem and they went the extra mile to ensure we got the very best out of the deal. Will absolutely be using them to sell our property in the future!"

Landlord

"I had been disappointed with my rental's management for awhile. Josh gave me plenty of his time and insight and, following my tenants serving notice, took the property on the day after it was vacated. It needed a small project doing in the garden and Josh sorted this personally quickly for an excellent rate and then marketed and conducted many viewings for a greater rent which was easily achieved. He is very approachable at all hours and not desperate to get off the phone like others in the sector who want the management fee for little or no effort. Tenancy checks were completed for a lesser rate than others in the sector and I was kept updated by both Josh and Hannah. The couple have great contacts so impressive value-for-money cleaning has been undertaken and I now have tenants who are not just pleased with their new home but also their lettings manager experience which should lead to a long term let where all parties are happy. I will now bring all my rentals to Josh and Hannah because they are very knowledgeable, contactable, efficient and they really do care. Thanks both."

Tenant

"Myself and my partner recently had the joy of working with both Josh and Hannah to find our new home! We had a same-day viewing after calling up about the property, and were informed of our successful application the next day. The viewing times were very flexible, and I was able to go and see the property in the evening after work - which is incredibly rare, and we have previously had to book days off for viewings with other agencies. The entire process has been incredibly smooth, and both Josh and Hannah have been immensely supportive the whole time. We have naturally had a few hiccups which have all been addressed immediately, taking away any stress we would usually have with moving. It is amazing to have agents who are just a text/phone call away, without having to wait 2-5 business days for a reply, and are able to liaise with the landlord on our behalf. I couldn't recommend them enough, especially to others like us who have had harrowing experiences with larger agencies. Thank you to you both, me and my partner both look forward to continuing to lease with you!"

Tenant

"Arguably the best letting agents I've dealt with! Hannah and Josh are both lovely people who really do make an effort throughout the process of tenancy. We got a viewing the same day when we called to ask about the property. The viewing was flexible with our work hours. We got an answer the very next day to offer us the tenancy. They made the referencing checks a smooth process. Moving in was also super easy. Of course we experienced some moving in hiccups, but Hannah and Josh were able to get it all sorted very quickly, no fuss at all. The best part is their communication. They always reply in a timely manner! Couldn't recommend them enough!"

Buyer

"Hannah and Josh aka The Property Folk have been absolutely superb throughout the purchase of my property. They are highly professional and knowledgeable, and they place a great emphasis on building a relationship with their clients; they are easy to contact and communicate with, offering consistent and reliable support throughout. There is no hard sales talk; they work together with all the parties involved and enable co-operative, constructive negotiations to reach the best solution for everyone. Highly recommend"

"Josh is very helpful, professional and understanding of what a landlord wants. Most importantly you are dealing with the boss"

"Josh and Hannah were great. They handled all our concerns. They set the price and got a figure higher than I expected. They also did all the checks, interviewed tenants and gave us a comprehensive inventory. They are easy to deal with and very knowledgeable for landlords looking for tenants to fill a let. Highly recommended."

"Josh has made dealing with my properties a breeze. For myself, my Tennant's happiness is a huge bonus so having such attentive agents gives me great comfort."

"Josh and Hannah are by far the best agency I've ever encountered. Having worked with Josh at a previous agency, once I found out he'd started his own agency with his partner, I thought it made sense to work with him again. I've not been disappointed. Both Josh and Hannah kept me updated throughout the process, finding a great tenant and achieving a better price than a previous agent. They went above and beyond what any other agent would do, helping me to arrange furniture removals whilst I was abroad and arranging works for prior to them managing the property. They're available outside of working hours to help when needed. They have been utterly fantastic. I cannot recommend them enough to any landlord looking for a high quality agent."

"Excellent friendly service - light years ahead of our previous (well known) agent in every respect. Honest, dependable, knowledgeable, and appreciative of what a good service looks like for landlords and tenants alike."

"I had been disappointed with my rental's management for awhile. Josh gave me plenty of his time and insight and, following my tenants serving notice, took the property on the day after it was vacated. It needed a small project doing in the garden and Josh sorted this personally quickly for an excellent rate and then marketed and conducted many viewings for a greater rent which was easily achieved. He is very approachable at all hours and not desperate to get off the phone like others in the sector who want the management fee for little or no effort. Tenancy checks were completed for a lesser rate than others in the sector and I was kept updated by both Josh and Hannah. The couple have great contacts so impressive value-for-money cleaning has been undertaken and I now have tenants who are not just pleased with their new home but also their lettings manager experience which should lead to a long term let where all parties are happy. I will now bring all my rentals to Josh and Hannah because they are very knowledgeable, contactable, efficient and they really do care. Thanks both."

"Speedy and efficient service. Very friendly, knowledgeable and practical."

Seller

"Josh has been absolutely fantastic and I would recommend him to anyone in need of his services. He is always on the ball and always willing to go the extra mile for his clients."

Seller

"Josh and Hannah were excellent in helping us sell our property. Nothing was a problem and they went the extra mile to ensure we got the very best out of the deal. Will absolutely be using them to sell our property in the future!"

Buyer

"Thoroughly enjoyed dealing with Josh and Hannah. They were both helpful, informative, utterly professional and dedicated when looking at properties that they were selling. They were on call to answer and questions we had at any point and got back to us with any relevant points in a timely manner. If we sell our property in the future we will absolutely be using them."

Seller

"Can't recommend Josh and Hannah enough - they are so easy to work with, and always go above and beyond. They make everything seem to easy. We wouldn't use anyone else."

Buyer

"Hannah and Josh aka The Property Folk have been absolutely superb throughout the purchase of my property. They are highly professional and knowledgeable, and they place a great emphasis on building a relationship with their clients; they are easy to contact and communicate with, offering consistent and reliable support throughout. There is no hard sales talk; they work together with all the parties involved and enable co-operative, constructive negotiations to reach the best solution for everyone. Highly recommend"

"Me my partner and 2 kids were basically going to be homeless within a couple of days of meeting Josh and Hannah, they got us a viewing straight away and we had a house within 2 days and move in 5 days later. They were absolutely brilliant!!! I Can't recommend them enough!! If I had any problems all I had to do is call them and they helped us through it and now living in our lovely home and all settled. I tried a few letting agents before them with no luck. Without Josh and Hannah none of this would have been possible. I would recommend them to everybody. They are life savers!! If I was to rate them out of 10 I would give them 20.. Thank you Josh and Hannah. X"

"We had a fantastic experience with Josh and Hannah when securing our new rental property. They went above and beyond, even arranging a viewing outside of normal working hours, which was a massive help for us. From start to finish, they guided us through the whole process and made everything straightforward and stress-free. Both have been professional, friendly, and incredibly helpful throughout. Having dealt with other letting agents in the past, I can confidently say they are miles better — a real breath of fresh air in comparison. Highly recommended!"

"Myself and my partner recently had the joy of working with both Josh and Hannah to find our new home! We had a same-day viewing after calling up about the property, and were informed of our successful application the next day. The viewing times were very flexible, and I was able to go and see the property in the evening after work - which is incredibly rare, and we have previously had to book days off for viewings with other agencies. The entire process has been incredibly smooth, and both Josh and Hannah have been immensely supportive the whole time. We have naturally had a few hiccups which have all been addressed immediately, taking away any stress we would usually have with moving. It is amazing to have agents who are just a text/phone call away, without having to wait 2-5 business days for a reply, and are able to liaise with the landlord on our behalf. I couldn't recommend them enough, especially to others like us who have had harrowing experiences with larger agencies. Thank you to you both, me and my partner both look forward to continuing to lease with you!"

"Arguably the best letting agents I've dealt with! Hannah and Josh are both lovely people who really do make an effort throughout the process of tenancy. We got a viewing the same day when we called to ask about the property. The viewing was flexible with our work hours. We got an answer the very next day to offer us the tenancy. They made the referencing checks a smooth process. Moving in was also super easy. Of course we experienced some moving in hiccups, but Hannah and Josh were able to get it all sorted very quickly, no fuss at all. The best part is their communication. They always reply in a timely manner! Couldn't recommend them enough!"

"They are very lovely, helpful and efficient! Within 2 weeks we viewed our house and got the keys after referencing. Can't fault them at all"

"I'm very happy with my experience renting a house through Josh and Hannah. They responded quickly to my enquiry and arranged the booking without delay. The documentation process was straightforward and completed in no time. They were friendly, professional, and very helpful every step of the way. I would definitely recommend them."

"As a contractor, both Josh & Hannah are very easy to deal with. Josh will arrange appointments with the tenants for me, if I am short of time, or arrange for the property keys to be ready for me to collect if required. Between all parties we have good communication which allows the jobs to be completed in a swiftly manner. Both Josh and Hannah are very hard working and committed to their respective roles."

"We have dealt with Josh for a number of years, he's always been organised and on the ball, wouldn't hesitate to recommend his service's"

"As a contractor, dealing with Josh & Hannah is always a pleasure! Over the years we have dealt with several letting agents, some are better than others! but none as good as these guys! Communication with both ourselves & their tenants is spot on. Very professional, friendly, efficient & reliable. Would not hesitate to recommend their services."

"Josh and Hannah have a been fantastic to work with. Clear and honest advice, added with a friendly and informative approach."

"First clean for The Property Folk. Speedy conversation and responses. Hope to work with you more in the future. Kind regards"

"As a contractor, both Josh & Hannah are very easy to deal with and good communication with what needs to be carried out"

"great company to work with & super reliable, I would highly recommend."

"We recently had the pleasure of carrying out work for The Property Folk after being contacted by Josh to provide a quotation on one of the many beautiful properties they manage. From our very first conversation through to completion, the whole experience was exceptional. Josh was professional, friendly, incredibly efficient, and kept communication clear and prompt every step of the way. It's always refreshing to work with someone who genuinely cares about both their contractors and their clients. The entire process was smooth from start to finish, making it easy for us to deliver the high standard of workmanship we pride ourselves on. Most importantly, we ended up with a happy letting agent, a happy customer, and that makes us happy too! We'd like to thank Josh and everyone at The Property Folk for putting their trust in Cotswold Fencing & Paving. We look forward to working together again in the future and wouldn't hesitate to recommend them to anyone looking for a professional, reliable, and customer-focused property company."