For sellers and landlords
Good buyers and tenants are often balancing work, family and moving deadlines. A more flexible approach to viewings can make it easier for serious people to see a property, ask questions and stay engaged, rather than losing interest while waiting for an appointment that fits a rigid schedule.
Buyers and tenants often cannot attend viewings during rigid nine-to-five office hours, particularly if they are working, have children to collect, or are trying to fit a house search around an existing tenancy. Same-day and evening flexibility can protect momentum at exactly the point a serious applicant is most engaged.
For vendors and landlords, this is not just a courtesy to the buyer or tenant. Better viewing access can improve the overall experience of serious applicants, and it reflects well on the property and the agent representing it. Sellers and landlords benefit when their agent is proactive and genuinely available, rather than offering the first free slot in three weeks.
These are genuine, publicly visible reviews from tenants who viewed and moved into a property through The Property Folk. We are using them here because they demonstrate the same viewing approach that sellers and landlords experience when a property is on the market with us.
"We got a viewing the same day when we called to ask about the property. The viewing was flexible with our work hours."
"The viewing times were very flexible, and I was able to go and see the property in the evening after work - which is incredibly rare, and we have previously had to book days off for viewings with other agencies."
"Josh and Hannah have been flexible to deal with, providing prompt answers when needed, reassurance and continued support after the move."
Viewing flexibility depends on the property, the diary and what is realistic on any given day, so it cannot be guaranteed for every appointment. What these reviews show is a consistent willingness to work around buyers and tenants rather than defaulting to the easiest slot for the agent.
A viewing missed because of a rigid schedule is a viewing that never happens. Flexible, well-run appointments help make sure serious buyers actually get to see the property, and clear feedback afterwards helps vendors understand how each viewing really went.
Working applicants are often the most reliable tenants, but they are also the hardest to fit into a nine-to-five viewing schedule. An agent who can offer evening or same-day viewings gives landlords access to a wider pool of serious, employed applicants.
Where possible, yes. Josh and Hannah try to work around buyers, tenants and vendors, including evening viewing slots, because that is often when serious applicants are available.
Yes. Josh or Hannah can host viewings, qualify interest and give sellers and landlords clear feedback afterwards, rather than sending an unfamiliar representative.
Yes. The same approach to flexible, well-communicated viewings applies whether a property is being sold or let.
Start with an honest conversation with Josh or Hannah about your property.
